Due to the COVID-19 pandemic, Walk-in Clinic services are only offered via Tele-therapy.
Research has shown that one hour of counseling can help someone struggling with their mental health get started in addressing those challenges.
Austin Child Guidance Center offers a weekly Walk-In Clinic to serve families with immediate needs. Children up to the age of 17 can be seen without having to wait days or months for an appointment.
Parents or guardians can schedule an appointment with or without their child to consult with a therapist about problem behavior, seek advice, and explore solutions. Children and families can be seen in the walk-in clinic as many times as they like, though they may not be seen by the same therapist in subsequent walk-in sessions.
Walk-in counseling sessions are facilitated by qualified mental health professionals who are specially trained to work in this 50-minute format.
For quality and training purposes, walk-in counseling sessions may be observed by ACGC therapists or supervisors. In those instances, client families benefit from input and feedback from the observing professionals; this process is often referred to as a Reflecting Team.
Individuals that are actively suicidal or are an immediate danger to themselves or others are not eligible for services in the walk-in clinic or ACGC. Contact Psychiatric Emergency services 512- 472-4357 or call 911.
Walk-in services do not provide access to medications, psychiatric emergency services, or follow-up psychiatric care.
ACGC will not provide letters for schools regarding your child’s safety or suitability to return to school.
The Online Walk-In Clinic Hours:
Tuesdays starting at 4:30 p.m.
Fridays starting at 2:30 p.m.
To schedule a session:
- Call (512) 451-2242 on the day of the clinic at least 1 hour prior to the start of the clinic.
- Our clinical team will complete the intake process and provide additional information regarding your appointment.
- A limited number of sessions are available each day.
Spanish and English-speaking therapists are available. The service is offered on a first-come, first-served basis.