Our Location
810 W. 45th Street Austin, TX 78751

Hours of Operation
Monday to Thursday — 8:00 a.m. to 8:00 p.m.
Friday — 8:00 a.m. to 6:00 p.m.

Walk-In Clinic

Walk-In Clinic will be operating virtually Tuesday, May 10th, 2022.  You must contact the intake team between 3:30pm and 5:00pm, or earlier,  that day at 512-451-2242 Ext 1102 to complete the admissions process and be assisted.  Walk-in Clinic will return to in-person services the following Tuesday.  See below for more information on the Walk-in Clinic and its in-person services.


Research has shown that one hour of counseling can help someone struggling with their mental health get started in addressing those challenges.  

Austin Child Guidance Center offers a weekly Walk-In Clinic to serve families with immediate needs. Children up to the age of 17 can be seen without having to wait days or months for an appointment. 

Parents or guardians can schedule an appointment with or without their child to consult with a therapist about problem behavior, seek advice, and explore solutions. Children and families can be seen in the walk-in clinic as many times as they like, though they may not be seen by the same therapist in subsequent walk-in sessions. 

Walk-in counseling sessions are facilitated by qualified mental health professionals who are specially trained to work in this 50-minute format.  

For quality and training purposes, walk-in counseling sessions may be observed by ACGC therapists or supervisors. In those instances, client families benefit from input and feedback from the observing professionals; this process is often referred to as a Reflecting Team. 

Please note: 

Individuals that are actively suicidal or are an immediate danger to themselves or others are not eligible for services in the walk-in clinic or ACGC. Contact Psychiatric Emergency services 512- 472-4357 or call 911.  

Walk-in services do not provide access to medications, psychiatric emergency services, or follow-up psychiatric care.  

ACGC will not provide letters for schools regarding your child’s safety or suitability to return to school. 

Fees for Walk-in Clinic are based on a sliding scale.  Insurance and Medicaid are not accepted.

The Walk-In Clinic Hours: 

Walk-In Hours: Tuesdays from 3:30-5:00 PM 

To schedule a session: 
  • Arrive at our office between 3:30 and 5:00 PM.
  • Our team will complete the intake process with you once you arrive.
  • A limited number of sessions are available each day.  
  • The service is offered on a first-come, first-served basis. 
  • Spanish and English-speaking therapists are available.