Appointment Scheduling
To request any of our mental health services, please call ACGC at 512-451-2242 or complete the Intake Inquiry form below. You will be connected with a member of the intake team to discuss your needs and determine if ACGC services are appropriate for your family.
Scheduling Individual/Family Therapy
You will be contacted by an Intake Specialist to discuss your needs and determine if ACGC services are appropriate for your family. At that time, they will also review your eligibility, discuss insurance and payment options, and answer any questions you may have.
The Intake Specialist will also provide you with any required paperwork, instructions and provide available appointment dates and times for the Initial Evaluation.
If no appointments are available, or if you are unable to attend the proposed appointment time, the Intake Specialist will refer you to the walk-in clinic until an appointment that is convenient for your family becomes available.
After the Initial Evaluation appointment, all future appointments will be coordinated through your therapist.
Due to high demand, ACGC does not keep a waitlist for therapy services.
Start the scheduling process by calling 512-451-2242.
Scheduling Psychological Assessment
To access a Psychological Assessment for your child, you will need to submit all required client paperwork to the Intake Specialist.
A representative of ACGC will then contact you to schedule an Initial Evaluation appointment, the Assessment appointment(s) and the Feedback appointment.
Learn more about Psychological Assessments at ACGC.
Scheduling Psychiatric Services
ACGC offers psychiatric services for all clients actively enrolled in therapy services.
Medication Authorization: To prevent any lapse in medication, please call to request a refill two weeks in advance of running out of medication. We regret we are not able to immediately authorize medication refills.
Some prescription refills require a medical consultation with our physician and appointment availability can be limited. Please plan ahead.
Walk-In Services
ACGC currently offers a Walk-in Clinic to address the immediate mental health needs of children and providing caregiver consultations in a single session 50-minute format.
The Clinic is open on Tuesdays from 3:30-5:00pm. Spanish and English-speaking therapists are available. The service is offered on a first-come, first-served basis.
To schedule, arrive at the office between 3:30-5:00pm. Our team will complete the intake process with you once you arrive. A limited number of sessions are available each day.
Canceling Appointments
Your commitment to consistent attendance strongly impacts therapeutic outcomes for your child. Please be on time for all appointments.
If you cannot keep an appointment, we require that you call ACGC at 512-451-2242 to cancel.
Clients are required to provide 24-hour advance cancelation notice. The only exception to the 24-hour requirement is when a child is ill or contagious. Failure to keep appointments may result in termination of treatment.
